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Privacy Policy

This Privacy Policy describes how Instituto de Reabilitação Oral (IRO), headquartered at Rua Castilho 59, 7.º Dto, 1250-068 Lisboa, Portugal, collects, uses, stores, and protects users' personal data through its website, in accordance with Regulation (EU) 2016/679 (GDPR), Portuguese Law No. 58/2019, and applicable legislation.

1. Data Controller

IRO is the entity responsible for the processing of personal data collected through the website www.iro.pt. For any questions related to data protection, you may contact us via email at geral@iro.pt.

2. Personal Data Collected

Through the contact form, IRO collects the following personal data: name, email address, and phone number. This data is provided voluntarily by the user.

3. Purpose of Data Processing

The personal data collected is used solely for the purpose of responding to contact requests and sending institutional or promotional information about IRO services, based on the user's explicit consent.

4. Legal Basis

The processing of personal data by IRO is based on the consent of the data subject and/or the necessity to respond to requests made by the data subject.

5. Data Retention

Data will be retained only for the period necessary to achieve the purposes for which it was collected or as long as the user’s consent remains valid. Data may be deleted at any time upon request by the user.

6. Data Subject Rights

In accordance with applicable legislation, users have the right to request access to their personal data, as well as its rectification, deletion, restriction of processing, data portability, or objection to processing. These rights may be exercised by contacting IRO via email at geral@iro.pt.

7. Cookies

The IRO website may use cookies to improve user browsing experience and gather statistical data. Users may configure their browsers at any time to accept, reject, or delete cookies.

8. Data Security

IRO undertakes to implement appropriate technical and organizational measures to ensure the security of personal data, protecting it from destruction, loss, alteration, disclosure, or unauthorized access.

9. Changes to this Policy

IRO reserves the right to modify this Privacy Policy at any time. Any changes will be properly published on the website.

10. Supervisory Authority

Users have the right to lodge a complaint with the Portuguese Data Protection Authority – Comissão Nacional de Proteção de Dados (www.cnpd.pt), if they believe their data is being processed in violation of applicable law.

11. Recruitment and CV Submission

IRO may collect additional personal data in the context of spontaneous applications or recruitment processes, including information contained in the CV submitted via the website. This may include academic and professional background, skills, or other data the applicant chooses to share.

IRO recommends that candidates avoid including sensitive data (such as ethnic origin, sexual orientation, trade union membership, religious or philosophical beliefs, or health data), unless strictly necessary and submitted with explicit consent.

Data collected for recruitment purposes will be treated confidentially and used exclusively to assess profiles and for potential contact. It may be retained for up to 12 months, after which it will be deleted, unless otherwise requested by the data subject.